Terms and Conditions
Terms & Conditions
Clear, thoughtful terms designed to help you understand your rights, responsibilities and experience when shopping with B Pure Therapy.
A clear foundation for shopping with confidence.
These Terms & Conditions explain the rules that apply when you visit, browse, purchase from or otherwise use B Pure Therapy. By accessing our website or placing an order, you agree to the terms outlined below.
About B Pure Therapy
This website is operated by B Pure Therapy LTD. Throughout the website, the terms “we”, “us” and “our” refer to B Pure Therapy LTD.
We provide access to our online store, products, information, content, services and related features subject to these Terms & Conditions.
Using Our Website
By using our website, you confirm that you are legally capable of entering into a binding agreement or that you are using the website with appropriate permission or supervision where required.
You must not use our website, products or services for any unlawful, fraudulent or unauthorised purpose.
You must not attempt to interfere with the operation, security or functionality of our website or transmit viruses, malicious code or other disruptive technologies.
Products & Product Information
We aim to present our products as accurately and clearly as possible, including product descriptions, photographs, colours, features, dimensions and other relevant information.
The appearance of colours and certain visual details may vary depending on your device, display settings, lighting conditions or normal manufacturing variations.
Product availability is subject to change without notice. We reserve the right to update, replace or discontinue products at any time.
Orders
When you place an order with B Pure Therapy, you are making an offer to purchase the selected products in accordance with these Terms & Conditions.
Receiving an order confirmation does not necessarily mean that your order has been finally accepted. We may reject or cancel an order where reasonably necessary, including in cases of:
- Incorrect product or pricing information
- Product unavailability
- Suspected fraudulent or unauthorised transactions
- Payment or identity verification issues
- Shipping restrictions or delivery limitations
If payment has already been collected for an order that we subsequently cancel, the applicable amount will be refunded using the appropriate payment method.
Prices & Payments
Prices displayed on our website may change from time to time. The amount charged for your order will be the amount presented during checkout, including any applicable taxes, shipping fees, discounts or other charges shown before payment is completed.
You agree to provide current, complete and accurate billing, payment and contact information when placing an order.
Payment processing may be provided by third-party payment service providers. Their own terms, privacy practices and security procedures may also apply to your transaction.
Shipping & Delivery
Delivery estimates are provided as guidance and may vary depending on destination, carrier operations, customs processing, local conditions and circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate delivery information during checkout.
Additional information regarding shipping times, delivery procedures and applicable charges can be found in our Shipping Policy.
Returns & Refunds
Returns, refunds, replacements and order-related claims are handled in accordance with our Refund and Return Policy.
Certain personal-care products may be subject to return restrictions for hygiene, health or safety reasons where applicable and permitted by law.
Please review the relevant policy before making a purchase so that you understand the conditions that apply.
Promotions & Discount Codes
From time to time, B Pure Therapy may offer promotional discounts, special offers or discount codes.
Promotions may be subject to separate eligibility requirements, expiration dates, product exclusions or usage limitations.
Unless expressly stated otherwise, promotional offers cannot be combined. We reserve the right to modify or withdraw promotions where reasonably necessary.
Personal Care & Product Use
Products should always be used according to their instructions, warnings and intended purpose.
Individual experiences and results may vary. Product information provided through our website is intended for general informational purposes and should not be treated as personalised medical advice, diagnosis or treatment.
If you have concerns regarding allergies, sensitivities, medical conditions or ongoing treatments, seek appropriate professional advice before using a product.
Intellectual Property
Unless otherwise stated, content available through B Pure Therapy, including text, graphics, product descriptions, branding, layouts, designs, photographs and other materials, belongs to us or is used with appropriate permission.
You may not reproduce, copy, distribute, commercially exploit, modify or republish our content without prior written permission except where permitted by applicable law.
Third-Party Services
Our website may contain links, integrations, applications or services operated by third parties, including payment providers, shipping partners and technology platforms.
Third-party services operate independently from B Pure Therapy and may be governed by their own terms, policies and privacy practices.
We are not responsible for the content, availability or independent practices of third-party websites or services.
Accuracy of Information
We make reasonable efforts to keep information on our website accurate and up to date. However, occasional typographical errors, inaccuracies or omissions may occur.
We reserve the right to correct errors, update information or cancel orders affected by material inaccuracies where permitted by law.
Limitation of Liability
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.
To the extent permitted by applicable law, B Pure Therapy LTD will not be responsible for indirect, incidental or consequential losses arising from the use of our website, products or services where such losses were not reasonably foreseeable.
Your statutory consumer rights remain unaffected.
Indemnification
To the extent permitted by law, you agree to be responsible for losses, claims or expenses arising directly from your unlawful use of our website, violation of these Terms & Conditions or infringement of the rights of another person.
Severability
If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable, that provision will be treated as severed to the extent necessary while the remaining provisions will continue to apply.
Changes to These Terms
We may update these Terms & Conditions when necessary to reflect changes to our services, business practices, legal requirements or website operations.
Updated terms will be published on this page. Continued use of our website after an update means that the revised terms apply from their effective date.
Governing Law
These Terms & Conditions are governed by the laws applicable to B Pure Therapy LTD while preserving any mandatory consumer protections available to customers under laws that apply to them.
Contact Us
If you have questions regarding these Terms & Conditions, your order or your experience with B Pure Therapy, please contact us using the details below.
128 City Road
London, EC1V 2NX
United Kingdom
Thoughtful care extends beyond our products. We believe transparency, trust and a beautifully simple experience should be part of every B Pure Therapy ritual.